03 — Services
Five things we do, and do completely.
Each service is scoped as a standalone engagement or combined into a longer program. The team you meet in the proposal is the team that delivers.
Strategy
Strategic planning
Facilitated planning that ends in a plan people use — not a binder.
- Divisional and agency-level goal setting
- Stakeholder mapping and listening sessions
- Priority frameworks and decision criteria
Delivery
Project management
Structured delivery for initiatives that cross teams, agencies, or fiscal years.
- Plan, schedule, risk log, and decision log
- Weekly four-pillar check-ins
- Vendor and procurement coordination
Learning
Learning design
Self-paced and facilitated learning built for busy public servants.
- Pathway-based curriculum design
- Eighth-grade reading level as standard
- Case studies drawn from real regional practice
Continuity
Knowledge transfer
Capturing what experienced staff know before they retire or move on.
- Structured interviews and process capture
- Runbooks and role handover checklists
- Searchable internal knowledge hub
Systems
Technology enablement
Microsoft 365 done properly: governance, automation, and a place for everything.
- SharePoint and Teams architecture
- Power Automate workflows
- Onboarding, offboarding, and audit cycles
Fit
Which engagement fits which situation
A quick way to match what you're facing to where we'd start.
| You're dealing with | Start with | Typical length | First deliverable |
|---|---|---|---|
| A mandate with no plan behind it | Strategic planning | 8–12 weeks | One-page plan and priority framework |
| A project that keeps slipping | Project management | 3–12 months | Recovery plan and weekly cadence |
| Staff who need to learn a new framework | Learning design | 4–6 months | Pathway map and pilot session |
| Senior people leaving with everything in their heads | Knowledge transfer | 6–10 weeks per role | Role runbook and interview capture |
| Files everywhere, nothing findable | Technology enablement | 6–8 weeks | Site architecture and naming standard |
Not sure which one? Send us the problem in three sentences. We'll tell you where we'd start and whether we're the right fit.
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